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Resources Cited
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- DuBrin, A. (2000). Applying Psychology: Individual and Organizational Effectiveness. New Jersey: Prentice Hall, p 294.
- Duncan, B. (2005). "Communicating for Greater Personal and Professional Effectiveness." Workshop conducted for University of Phoenix Undergraduate School of Management.
- Katz, D., and R. L. Kahn (1966). The Social Psychology of Organizations. New York: John Wiley & Sons, Inc., pp. 223-24.
- Mehrabian, A. and Weiner M. (1967). "Decoding of Inconsistent Communications," Journal of Personality and Social Psychology, 6, 1967, pp. 109-114.
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